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TeamView application Suite
General description

Client applications
Unified Operator
Office Manager
Presence Manager
Directory Lookup
BusinessSMS
Visitor

Service applications
ACD Queue
AD Lookup
Calendar Lookup
HangOn Server
Timestamp
Mobile Status

Contact center applications
Office Manager
Wallboard
CallBack
Survey

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Web Directory
TeamView® WEB directory This is an Intranet-based application that gives every employee in the organisation access to a complete internal telephone book. The data that forms the basis of this application is as described above for AD.

The search facilities are by and large the same as in TeamView® Unified Operator, which means that it is also possible to search in the info field, which typically can contain specific information concerning the individual employee’s competencies or affiliation with matters, topics, categories, etc. It is also possible to send E-mail from here.

TeamView® WEB directory requires TeamView® Unified Operator