Scantalk
Home · News · Case Studies · About Us · Careers · Become a reseller · Contact UsSeptember 05 2010 12:21:19
Navigation
TeamView application Suite
General description
Client applications
Unified Operator
Office Manager
Presence Manager
Directory Lookup
BusinessSMS
Visitor
Service applications
ACD Queue
AD Lookup
Calendar Lookup
HangOn Server
Timestamp
Mobile Status
Contact center applications
Office Manager
Wallboard
CallBack
Survey
Login
Username

Password



Not a member yet?
Click here to register.

Forgotten your password?
Request a new one here.
Callback
TeamView® Callback

TeamView® Callback allows callers to elect to receive a return call rather than waiting on hold, without losing their place in line. This results in increased satisfaction for the customer and reduced operating costs for the contact center.

Abandoned calls will lead to lost revenue. Make sure that you talk to the customer, rather than hope that callers try again.

If your sales line has 10 or more abandoned calls per day, TeamView® Callback will pay for itself within 3 months.

For less sensitive Contact center lines, you can operate with less agents while maintaining your customer service levels
© Scantalk 200885569 Unique Visits