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| Unified Operator | |
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TeamView® Unified Operator constitutes the main application in TeamView® Application Suite. The application is designed solely for the purpose of supporting the company’s reception/switchboard function in its daily work of interfacing with customers, partners and colleagues.
TeamView® Unified Operator provides the user with a complete overview of, as well as status information for, all of the company’s employees. Using the very comprehensive search capabilities along with the associated filters enables a desired employee to be found immediately, solely by use of a keyboard and without stressful waiting times.
The application offers traditional functionality for this function, as well as a queue overview for call groups, department overviews, automatic replies, login/logout, etc. Finally, the application gives the employees access to relevant data services, for example E-mail, text messaging and Microsoft Live Communication Server, by virtue of complete integration with these systems.
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