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TeamView application Suite
General description

Client applications
Unified Operator
Office Manager
Presence Manager
Directory Lookup
BusinessSMS
Visitor

Service applications
ACD Queue
AD Lookup
Calendar Lookup
HangOn Server
Timestamp
Mobile Status

Contact center applications
Office Manager
Wallboard
CallBack
Survey

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Presence Manager
TeamView® Presence Manager is a productivity and service improving application which simplifies working processes by enabling all users to
• efficiently inform the reception/switchboard about absences and transfers
• quickly identify colleagues using the streamlined search facility (phonebook)


The application optimizes customer service by prevents unsuccessfull calls and transfers and provides users with a fast and efficient directory for colleague lookup.

Absence messages and transfers All users can set absence messages directly from the application by clicking on the desired icon. In addition • Users can attach a short absence message
• The reception/switchboard is aut. informed when a user logged in to the PC
• A screenpop informs the user about active messages or diverts
• E-mails can be send from the application
The system supports an unlimited amount of absence messages. Users can use up to 12 messages.