Realtime Web-based Statistics

Telecom Consulting Group Becomes Master Agent for Avaya Cloud Office™ – Expanding Access to Cloud Communications for Organizations of All Sizes

Raleigh-Durham, NC. – October 26, 2020 – Telecom Consulting Group (TCG), a leading National Master Agency, and Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that TCG will be a new Master Agent in the U.S. market, offering Avaya Cloud Office™ by RingCentral®, an all-in-one cloud solution providing unified communications across voice, video, team messaging, file sharing and fax.

Communication delivered via a single platform is increasingly important, and by enabling voice calls, team messaging, meetings, conferencing and file sharing in a single solution, Avaya Cloud Office reduces cost and complexity while empowering workforces to call, meet and message across any device from wherever they

...

Santa Clara, Calif. – October 5, 2020 – Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, is integrating powerful cloud AI solutions from NVIDIA to increase the impact and value of visual, audible and collaborative experiences through the Avaya Spaces™ app. The innovative new capabilities enabled by this integration are being unveiled at NVIDIA GTC, running October 5-9.

Avaya Spaces is an all-in-one video collaboration app for the digital workplace that changes the way work gets done. Avaya Spaces is used by businesses, schools, governments and organizations in nearly 100 countries to bring

Santa Clara, Calif. – October 1, 2020 – Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, announced today that its Contact Tracing solutions have won a 2020 Pandemic Tech Innovation Award for Exceptional Innovation. The award from TMC Labs recognizes hardware, software, devices/peripherals, applications and services that help society and business function effectively in the face of challenges caused by the global COVID-19

Telarus United Kingdom joins Avaya Master Agent programme to deliver new all-in-one, call- meet-message app

London, United Kingdom – September 8, 2020 – Telarus, the international distributor of business cloud infrastructure and contact centre services, and Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced that Telarus will begin offering the new Avaya Cloud Office™ by RingCentral^® UCaaS solution to its extensive partner network in the UK. This will broaden the reach of the new app and help agents drive COVID-19 business recovery by giving them access to an efficient, all-in-one UC-as-a-Service (UCaaS) offering that solves the challenges of distributed working. The news comes as Gartner predicts 90% of all new UC purchases will be cloud-based UCaaS by

Santa Clara, Calif. – August 24, 2020 – Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, announced that its Avaya OneCloud CCaaS solution has been named a 2020 Contact Center Technology Award winner by CUSTOMER magazine. The award honors a product or service’s ability to help enterprises and outsourced contact centers deliver world class customer experiences.

Go Mobile in Seconds

Enterprises are always looking for ways to be closer to customers. Companies like: Financial Institutions, Assurance, Logistics, Telecommunications, Utilities, etc. have specialized staff on the field expecting Back Office instructions in order to take action. What do you think if this specialized army could answer Customer’s calls directly?

Professional Call Center Services are usually dealing with IT limitations, lack of specialized human resources and even more, staffing outside normal working hours. Emergencies like

Our Attendant Console for your Contact Center

Unified Operator

The Best Attendant Console for Receptionists

 

Carousel Industries Named U.S. Mid-Market Partner of the Year by Avaya

February 10, 2020 // Avaya, Channel Daily News, Channels: Dealers, Distributors, Resellers & VARs, Industry News, Industry Recognition, Market News, 

...

Partner Community Council Americas Virtual Conference

As you are aware, the PCC decided to postpone the PCC Spring Conference scheduled for May 11 - 14, 2020 due to the rapidly developing circumstances around COVID-19 and the impact it is having internationally and locally.
In order to continue the momentum and drive value within the community and keep you up to date during this unexpected situation, the PCC team together with Avaya will deliver a virtual event, in place of the face to

Dubai, United Arab Emirates – June 17, 2020 – Customers of Mashreq, one of the leading financial institutions in the UAE, are now being served by the region’s first digital engagement banking bot, giving them access to powerful self-service capabilities that result in instantaneous service delivery  and shorter times to resolution.

When calling Mashreq support, the solution, provided by Avaya Holdings Corp. (NYSE: AVYA) and Koopid, an AI-based customer service and messaging solutions provider and an Avaya alliance partner, enables customers to seamlessly transition to a browser-based chat session with the new virtual agent. The system securely authenticates customers, uses native-language processing to

ScanSource Extends Availability of Avaya Cloud Office™ to UK, Giving Partners New UCaaS Collaboration Solution to Call, Meet, Message and More

ScanSource, Inc. (NASDAQ: SCSC), a leading provider of technology products and solutions, and Avaya Holdings Corp. (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced availability of the new Avaya Cloud Office™ by RingCentral® solution in the UK. The work-from-anywhere cloud solution, which provides unified communications across voice, video, team messaging, file sharing and fax, is now available to partners in the UK through ScanSource Cloud Services. ScanSource is the first Master Agent for Avaya in EMEA, and

Avaya OneCloud ReadyNow Provides Unified Communications and Contact Center via Private Cloud for Exceptional Security, Flexibility, Customization and Speed-to-Deploy

IBM also Names Avaya as Leading Embedded Applications Solutions Partner

Santa Clara, Calif. – May 6, 2020 – Today, during the first digital IBM Think conference, IBM presented Avaya Holdings Corp. (NYSE: AVYA) with the 2020 IBM Award for Hybrid Cloud Excellence. This accolade recognizes the outstanding performance of the Avaya OneCloud ReadyNow private cloud solution for Unified Communications and Contact Center as a Service, providing enterprise

Helping to Make Decisions When You Are Not Reachable

International Avaya User Group (IAUG) Wired Virtual Conference May 20th 2020

Join International Avaya User Group's first ever online virtual event: IAUG Wired. It will deliver highly interactive, 3D virtual environments, breakout sessions, and interactive partner exhibits within the show floor. The best part about this event is that it is completely virtual, you can experience it all from anywhere! 

IAUG Wired is securing a lineup of experts in the Avaya ecosystem who will be prepared to share their knowledge

...

Avaya is Named both Top Producing Channel Partner and Top Growth Partner

SANTA CLARA, Calif.--(BUSINESS WIRE)-- Avaya Holdings Corp. (NYSE:AVYA) today announced it has been recognized by Nuance Communications for its leadership in delivering innovative AI that empowers organizations with the communications and collaboration solutions they need to work smarter and engage with customers and employees more effectively.

Santa Clara, Calif. – April 09, 2020 – The COVID-19 pandemic has had a profound impact on people and organizations around the globe. Companies large and small have had to quickly adapt to new ways of working while addressing massive increases in customer inquiries and the need for help. Avaya Holdings Corp. (NYSE:AVYA) has moved quickly to enable companies, schools, governments and organizations of all kinds to adapt to working from anywhere. Every day more and more people are connected, collaborating and continuing to be productive while staying safe, based on the speed at which Avaya has been able to respond.

Smart Directory 1.0 Release notification

Smart Directory, part of our Unified Directory solution, is a corporate Directory application based on HTML5. This is the future of Mobile Applications; forget about installation apps, you do not need to install anything, just use it.

Smart Directory makes life easier. You can find your colleagues and see online phone and Calendar status.

The PCC is an independent partner organization supported and sponsored by Avaya

In consideration of PCC members health & wellbeing, and due to the escalating situation with Covid-19 across Europe, the Partner Community Council EMEA has taken the unprecedented decision to postpone the face to face Spring Conference in April 19 - 22,

Santa Clara & Belmont, Calif. – March 31, 2020 –  Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, and RingCentral Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration and contact center solutions, today announced general availability of the highly anticipated Avaya Cloud Office™ by RingCentral® solution.

The Avaya Partner Community Council (PCC)

Combines Several Switches at the Same Time

Unified Operator has complete a successful Avaya DevConnect compliance testing with Avaya IP Office Server Edition Release 9.1. Giving You the ability to create customized customer configurations, an unlimited number of switches and stations, as well as combining the Server Edition with the IP 500.

...

Visit us at AVAYA Midmarket Forum, July the 5.- 6. Juli 2016

We are very pleased to welcome you to this year's Avaya Midmarket Partner Forum in Germany

The event is focused towards business challenges, our joint customers and prospects , the solutions and their measurable benefits for these companies . We focus on companies with 50 - 5,000 employees , so that for us all the interesting and powerful middle class.

Realtime Status Information from Mobile Carriers or Avaya EC500

A service application that provides Unified Operator with the status of mobile telephones either from a Mobile Operator or through Avaya Extension to Cellular (EC500) feature.

With Avaya EC500, if the employee only uses a mobile telephone (i.e. has no local telephone), then they can be set to be displayed as solely

Intelligent App Can Help Save Lives by Eliminating Outdated Methods of Finding Physicians, Managing Patient Location and Tracking Critical Information

ORLANDO, Fla.--(BUSINESS WIRE)--HIMSS 2019 — Avaya Holdings Corp. (NYSE: AVYA), a leading provider of communications solutions for the healthcare industry, today introduced Avaya IX Attendant Solution for Healthcare, leveraging the power of unified communications to give hospital personnel the ability to quickly and efficiently manage, locate and communicate with staff and departments, patient rooms, and codes, all from a single

New cloud enhancements and desktop modernization create consistent and connected experiences for users

Avaya ENGAGE, New Orleans, LA. – January 30, 2018 – Today Avaya (NYSE:AVYA) announced that more end users can realize the benefits of true unified communications, now enabled by compelling enhancements to its signature user experience, Avaya Equinox®. Already known for creating seamless communication experiences across applications, browsers, and the devices people use every day in and out of the enterprise, Avaya Equinox delivers new features and capabilities for team collaboration and conferencing.  Avaya also announced a series of enhancements to its desktop experience, including both new

The Unified Communication User Group and the AVAYA EXPERIENCE NORDICS will take place at Crowne Plaza Towers in

Avaya ENGAGE 2020 will showcase this all-in-one cloud solution for voice, team messaging, meetings, video conferencing, collaboration and more

Avaya ENGAGE 2020 – Phoenix, AZ and BELMONT, Calif. – Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, and RingCentral Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration and contact center solutions, today introduced Avaya Cloud Office™ by RingCentral®. Together, Avaya and RingCentral are redefining business communications by offering a solution delivering a seamless communication and collaboration through multiple

Visit us at Partner Community Council Conference in Berlin, Germany

We are very pleased to welcome you to this year's PCC EMEA Autumn 2016 Conference 21 - 23 November 2016 at the Kempinski Hotel in Berlin, Duitsland.

The PCC is a forum of Avaya authorised partners and Avaya employees, working to leverage the powerful synergy across Avaya's comprehensive Enterprise Solution set.

Why attending the PCC Conference?

Speakers will share up-to-date information about products and services as well as Avaya's corporate direction and goals.

This is a great opportunity to interface directly with Avaya executives.
The conference allows you to work with peers from other channel partners, who experience common challenges, to